Online Banking Security Bulletin June 2012
At the First National Bank of Granbury, we want to help you minimize the risk in your online banking experience. As part of this effort, we will be sending you quarterly bulletins containing helpful security tips as well as current news and trends.
For our commercial online banking customers, here are a few tips that are the current industry recommendations. Many of these recommendations will also be helpful for our consumer online banking customers.
- Use a dedicated computer that is only used for access to the online banking site. Allow no email, web browsing or social media access from this machine.
- Be sure you utilize excellent anti-virus and anti-malware programs throughout your computer network.
- Keep all computers on your network up to date with all system updates and anti-virus system updates.
- Pay close attention to email alerts generated by our online banking program so that you may confirm the activity reported to you in the alert.
- For our commercial online banking customers: Respond promptly to our telephone call-back to verify your originated ACH files or wire transfer instructions.
- Train your computer users about how to avoid malware, phishing attacks, spoofed websites and other methods of online fraud.
- Have strong dual-control procedures for the approval of any online banking activity, especially the origination of ACH files and wire transfer orders.
- If you ever have any suspicion about possible fraud or malware activity immediately turn off (even unplug) your computer. Call our online banking administrator about any such activity related to your online banking with FNB.